Targeted integrations are also a key component of the user experience, enhancing the utility of purchasing solutions. “Rather than reviewing invoices and making sure orders are within policy, they allow people to focus on the strategy.” “They’re built around the user and making the solutions more intuitive and being able to search and find things quickly,” Connaughton says. Critical to that process are integrated products that enhance the utility of purchasing solutions and are capable of being tailored and scaled to meet businesses and employees where they are. And that’s really started to change.”Įliminating those inefficiencies gives people an opportunity to engage in more of the higher-level functions where talent can shine. “Highly manual processes mean that only a very small fraction of indirect purchases-those things required for the day-to-day operation of the business-are actually being reviewed and considered strategically. “Technology allows you to get rid of inefficiencies,” he says. Fortunately, there are a range of features available to automate and add intelligence to purchasing to help create a modern, holistic procurement process for any sized business, says Patrick Connaughton, research director at Gartner. Anything less paints an incomplete picture. For any business, the ability to accurately track and control spending directly impacts everything from accounting to regulatory compliance.
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